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Last Updated: April 2026

💡 Quick Guide: Card Security

Agar aapka card kho gaya hai ya koi suspicious transaction dikh raha hai, toh turant **iMobile app** se card block karein. Aap temporarily card ko disable bhi kar sakte hain agar aap use sirf kuch samay ke liye band rakhna chahte hain.

⚡ Instant Block via App 🔄 Unblock Anytime

⚖️ RBI Security Warning

RBI guidelines ke mutabiq, agar koi unauthorized transaction hota hai, toh use 3 dino (72 hours) ke andar report karna zaroori hai. Aisa karne par aapki liability zero ho sakti hai.

Regulatory Compliance: Debit card security and liability norms are governed by the RBI Master Direction on Cyber Security. You can read the official guidelines on customer protection here: RBI Master Direction - Digital Payment Security Controls (2026) .

Which Block Do You Need?

🔄 Temporary Block

Ghar par card milne ki umeed hai? Use this to unblock later.

🚫 Permanent Block

Card chori ho gaya hai? Permanent block karein aur naya mangwayein.

ICICI Card Control: Methods

📱

iMobile Pay App

Sabse fast tarika card status manage karne ke liye.

💬

SMS Service

Internet na hone par SMS ke zariye card block karein.

Step-by-Step: Block via iMobile

1

Login: iMobile Pay app mein login karein.

2

Cards & Forex: Dashboard par 'Cards & Forex' section mein jayein.

3

Action: Card select karein aur 'Block/Unblock' toggle switch ka use karein.

💻 Method 2: via ICICI NetBanking

Step 1: icicibank.com par login karein.

Step 2: 'Cards & Forex' tab par jayein aur 'Debit Cards' select karein.

Step 3: 'Block Your Debit Card' par click karke details confirm karein.

📞 Method 3: via Customer Care Number

Agar aapke paas internet access nahi hai, toh ICICI ke official customer care number par call karke card block karwayein.

ICICI Emergency Helpline 1800 1080

(Identify yourself using your account or card number)

🏢 Method 4: Branch Visit

Aap kisi bhi nearest ICICI bank branch mein jaakar physical request form bhar kar card block aur naye card ke liye apply kar sakte hain. Iske liye apne saath ek ID proof (Aadhaar/PAN) zaroori le jayein.

⚙️ Custom Control: Limits Manage Karein

Agar aap card block nahi karna chahte, toh sirf limits set karke bhi card safe rakh sakte hain:

ATM/POS Limits:

Daily nikalne ki limit set karein taaki fraud hone par nuksan kam ho.

E-commerce (Online):

Online transactions ko tabhi 'On' karein jab aapko koi shopping karni ho.

🛡️ Card Security: Do's & Don'ts

  • Do: Card block karne ke baad confirmation SMS zaroori check karein.
  • Do: Naya card milne tak iMobile app par virtual card use karein.
  • Don't: Card block karne ke naam par kisi ko OTP, PIN ya Password na batayein.

Frequently Asked Questions (FAQs)

🔑 Kya blocked card unblock ho sakta hai?

Agar aapne card iMobile app se 'Temporary Block' ya disable kiya hai, toh aap use turant unblock kar sakte hain. Lekin agar card 'Permanent Block' kiya gaya hai, toh naya card apply karna hoga.

📲 SMS se card block kaise karein?

Apne registered mobile number se BLOCK <last 4 digits of card> likh kar 5676766 par SMS karein.

⏱ Card block hone mein kitna time lagta hai?

iMobile app ya SMS ke zariye card instantly (turant) block ho jata hai taaki koi unauthorized transaction na ho sake.

🌍 Kya main International transactions band kar sakta hoon?

Haan, iMobile app mein 'Manage Card' section mein jaakar aap Domestic aur International usage ko alag-alag control (Enable/Disable) kar sakte hain.

🛡 Card khone par sabse pehla step kya hona chahiye?

Sabse pehle iMobile app se card ko Permanent Block karein aur phir ICICI customer care par report karein taaki fraud transactions ka risk khatam ho jaye.

💸 Kya card block karne ke koi charges hain?

Card block karne ka koi charge nahi hai. Lekin naya (replacement) card mangwane par bank standard issuance fees le sakta hai.

🏢 Kya card unblock karne ke liye branch jana hoga?

Nahi, temporary blocks ko aap iMobile app ya NetBanking se ghar baithe unblock kar sakte hain.

🏧 Card block hone par kya UPI kaam karega?

Haan, card block hone par sirf physical card aur card-related transactions (ATM/POS) rukte hain. UPI transactions usually chalu rehte hain jab tak pura account freeze na ho.

ICICI Banking Support Knowledge Hub

This guide is part of a structured ICICI banking support cluster covering account security, card management, and fraud prevention. Each resource is designed to provide immediate resolution for digital banking users.